We respect your right to privacy. Our overall aim is to ensure that our collection and use of personal data is appropriate to the provision of services to you and is in accordance with applicable data protection laws. This privacy policy provides you with details about the personal data we collect and hold about you and how we use your personal data.

Please read this privacy policy carefully – by continuing to access or browse our website, or by requesting the provision of services from us, you confirm that you have read and understood this privacy policy.

If you (either as an individual or as part of a group booking) are seeking to rent a property or to obtain details about a potential holiday, we will usually collect the minimum information required to fulfil your needs. This will likely include your name, contact details, payment details, date of birth, details of other members of your party plus information on your specific requirements in order to customise your holiday and deliver your specific requirements.

If you sign up to join our mailing list we will collect your name and email address only.

We may share your email address or browsing behaviour with technology providers. They may use this information to serve targeted advertising/content to you via their platforms. This is based on either your marketing consent or your acceptance of cookies on our website.

We collect, store and use your personal details as outlined above for our legitimate business interests, so that we can fulfil your holiday booking or enquiry needs. This storage and use of your personal data allows you to be contacted about your current booking or enquiry.

We also collect anonymised details about visitors to our website for the purposes of generating site statistics, reporting purposes or improving our website and marketing effectiveness. However, no single individual will be identifiable from the anonymised details we collect for these purposes.

We may share information with IT support service providers who are required to maintain full security and confidentiality.

In some circumstances we need to handle your personal data in a certain way to be able to comply with our legal obligations and to demonstrate our compliance with applicable law.

Technologies such as cookies, may be used by us and our IT service providers. These technologies are used in analysing trends, administering the sites, tracking users’ movements around the sites and to gather demographic information about our user base as a whole. We use cookies, for example, to remember users’ settings (e.g. language preference) and for authentication. Users can control the use of cookies at the individual browser level.

We employ reasonable and appropriate security measures to protect against the loss, misuse, and alteration of the personal data we process. This includes organisational security (passwords and access controls), physical security (data centre protection) and IT security (encryption).

We retain information (including personal data) for the minimum reasonable time period to allow us to provide our services and to comply with legal requirements which require us to retain transactional records for six years following the end of the tax year in which you last interact with us.

This privacy policy was last updated in January 2023.